We currently support Litecoin (LTC), Bitcoin (BTC), Monero (XMR), Dash (DASH), Ethereum (ETH), and ERC-20 tokens.
When you place an order, we generate a one-time deposit address exclusively for you. After your funds are confirmed on the blockchain, we process the exchange and send your converted funds to your provided destination address.
No, we are a non-KYC exchange and do not request identity verification or Source of Funds (SoF) documentation.
No, we do not collect or store any metadata. Our platform is designed to prioritize user privacy and security.
Yes, our company is legally registered in Hong Kong.
Bitcoin transactions depend on network congestion and mining fees. If there are many unconfirmed transactions in the mempool, confirmations can take longer. Transactions with higher fees are prioritized by miners, while lower-fee transactions may take longer.
Monero transactions require 10 confirmations before funds become fully spendable. If there are multiple pending transactions, delays may occur, but your exchange will be processed as soon as the confirmations are completed.
If you need more information, please open a ticket.