Our service is open to everyone—there are no restrictions or discrimination in who can create and perform exchange operations.
We operate on a dynamic rate model, meaning exchange rates adjust in real-time based on cryptocurrency market fluctuations. Rates are locked for 60 minutes once an order is created. If no payment is received within this timeframe, the rate will update every subsequent 60-minute interval until a payment is made.
There are no minimum or maximum limits on how much customers can send. However, if a sent amount exceeds our system’s convertible balance, the transaction will be automatically refunded. Customers are informed of these min/max limits before creating an order and throughout the exchange process.
We process payouts once the incoming transaction receives sufficient network confirmations and does not exceed our convertible balance. Min/max balance limits are clearly displayed before order creation and during the exchange.
All refunds are fully automated, and no additional fees are applied.
For assistance, customers can create a support ticket via the Telegram contact link on our website. Additionally, each exchange order includes a dedicated support chat, where users can get real-time updates related to their specific transaction. Response times depend on demand but should not exceed 12 hours.
None. We do not track or log customer locations. IP logging is disabled, and our systems do not process or store such data.
We prioritize absolute privacy:
Our website does not use cookies or any tracking mechanisms.